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Echorobote.com
Echorobote.com is a company specializing in selling dog products, operated by Houssam Ghannam. This company is a registered business located in the United Kingdom under the name ECHOKEEPING LTD. It was Incorporated on 19 March 2024 and has a Company number 15575655. To meet the needs of dogs, we are constantly upgrading and optimizing our products and want to give them the best. We strictly control every process and strive to deliver the best quality products to you.

SHIPPING

When you place your order, we begin making your items as quickly as possible. Each piece of the package requires some time for construction and curing before we can ship. Most orders ship within 1 or 3 Business Days.

When you order multiple products, the orders can come from different designers. In this case, it could happen that you will receive your products in different packages and at different times.

DELIVERY TIMES

Free Shipping on All orders.

Shipping Time:

Orders are delivered within 1 to 5 business days from the date of shipment.
Please note that shipping times may vary based on your location and external factors beyond our control.

Handling Time:

All orders are processed and shipped within 1 to 3 business days from the date of purchase.
Orders placed on weekends or holidays will be processed on the next business day.

VERIFICATION

We will send you a confirmation email once your order is verified. After verification, in principle, the orders will not be canceled during this period, considering the handling process already started, but we will try our best to communicate with you via email or phone to find an good solution.

PROCESSING

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

ORDER FULFILLMENT

We ship daily from Monday through Saturday, 52 weeks a year except for Sundays and holidays. Orders placed by 10.00 PM CST or 04.00 AM CET Sunday-Friday will start to be made the next day. Occasionally orders may not ship the ‘next day’ due to stock issues, lacking order information, or billing delays. Orders placed on Saturdays will ship the following Monday or the next open business day.

We have received and fulfilled orders from countries across all the different continents. Outside the United Kingdom, customs can hold up a package for several days, because we work with reliable couriers, this rarely happens, and if it does it will be handled efficiently.

Thank you for your interest in our Company. If you have any questions or need further information about our products and services, please feel free to contact us.

Contact Information:

E-mail: support@Echorobote.com
Phone: +1 (607) 213 0049
Address: 24-26, Arcadia Avenue Fin009/8536, London, United Kingdom, N3 2JU